German Customer Specialist Hybrid in Malta (Emails and Chats ONLY) Job at Cross Border Talents, Malta

aG1pMGxiUS9rVGNzeUlNWkRGSDlLbmhOaUE9PQ==
  • Cross Border Talents
  • Malta

Job Description

Ready for a New Chapter? Launch Your Career in Sunny Malta!

Dreaming of a fresh start by the sea? Malta offers more than just stunning views—it's a thriving hub for international careers.  We’re seeking a motivated and detail-oriented Customer Specialist to join our energetic team. If you thrive in fast-paced environments, solve problems with confidence, and want your work to make a difference, this opportunity is for you.

Role Overview:

As a Customer Specialist, you’ll manage email and live chat inquiries—no phone calls involved. You'll help ensure content quality, uphold community standards, and detect potential fraud, all while delivering outstanding service.

Key Responsibilities:

  • Respond quickly and clearly to customer inquiries via email and live chat

  • Review and moderate user-generated content to meet platform standards

  • Investigate and act on suspicious or fraudulent activity

  • Maintain accurate and organized case records

  • Collaborate with internal teams to streamline support processes

  • Leverage modern tools to deliver high-quality, informative responses

  • Meet performance goals while supporting overall team success

  • Communicate with internal departments and external partners for consistent service

  • Stay informed on best practices through regular training and development opportunities

Requirements:

  • Fluent in German (C1/C2 level)
  • Fluent in English (B2 level)
  • EU citizenship or Maltese Residency Card
  • 0-1 year of experience in customer support
  • Strong leadership, analytical, and communication skills
  • Eagerness to learn and grow

Why Join Us:

  • Competitive Salary: We recognize your skills and dedication
  • Performance Bonuses: Earn rewards for your achievements
  • Transportation : Convenient company transport from designated locations
  • Relocation Assistance : Smooth onboarding support
  • Career Growth : Opportunities to develop professionally
  • Hybrid Work Model : Flexible options for a better work-life balance

Excited to take the next step in your customer support journey? Apply now , and we'll connect with you soon!

Job Tags

Relocation package, Flexible hours,

Similar Jobs

FPC of Wake Forest

Warehouse Supervisor Job at FPC of Wake Forest

 ...FPC of Wake Forest has been engaged to locate a Warehouse Supervisor for a great client. This client is well known for the engineering and manufacture of highly customized, high-quality products. So, what will you be doing as a Warehouse Supervisor?-Provide leadership... 

Confidential Jobs

Marketing Operations Manager Job at Confidential Jobs

 ...A Brief Overview We are seeking a dynamic Marketing Operations Manager to lead marketing efforts and serve as the key liaison between local leadership and national marketing teams. This role is ideal for a strategic thinker with strong execution skills who thrives in... 

Insight Global

Regional Facilities Manager Job at Insight Global

 ...JOB DESCRIPTION: A client of Insight Global is looking for a NAM Regional Facilities Manager to oversee facilities operations across the U.S. and Canada. This role manages a diverse portfolio including two data centers (St. Louis and Kansas City), large Class A office... 

ASK Consulting

SAP S4 HANA Project Manager (Supply Chain, Warehouse & Logistics) Job at ASK Consulting

 ...by ASK Consulting on their payroll and cannot be subcontracted. We are unable to provide sponsorship at this moment". Job Title: SAP S4 HANA Project Manager (Supply Chain, Warehouse & Logistics) Location: South San Francisco , CA (Onsite) Duration:12+ Months PR:... 

MKH Search

Superintendent Job at MKH Search

 ...Position: Superintendent - Healthcare, Education, Commercial Location: Charleston, SC Salary: $125,000-$150,000 Base + Bonus...  ...and workmanship requirements Enforce company and OSHA safety policies Coordinate with project managers, architects, engineers, and...