Job Description

Release Customs Analyst

Join Livingston, the largest customs broker in Canada and the third largest entry filer in the U.S. We’re a market leader offering customs brokerage, consulting and compliance, and freight forwarding services at more than 90 key locations in North America, Europe and Asia. Customs brokerage is our core business and helping our customers navigate the complex and changing world of international trade is what we do best. Consider joining our team for the opportunity to grow your career. From entry level to expert advisors, our supportive culture of learning will help you get the career you want.

Job Type: Full Time 

Location:  NY Amherst - US083  

JOB SUMMARY

Ever wondered how your favorite products make it from overseas to your local store?
From fresh produce to luxury cars, global trade powers our everyday lives—and you can be part of it. We're looking for a Release Customs Analyst to help coordinate the smooth release and entry of shipments for our clients. In this role, you'll dive into the fast-paced world of supply chain and logistics, ensuring goods move efficiently across borders. If you're detail-oriented, computer savvy and thrive in a collaborative environment, we want to hear from you. Experience creating customs entries a plus. 

KEY DUTIES & RESPONSIBILITIES

• Ensure accurate and timely processing of shipments which could include all modes of transportation.
• Create customs entries through review, proper selection of client records, proper vendor and keyword selection, and interpretation of documentation for all clients' shipments.
• Data entry of shipment information for release (NSC), rating and billing and ensuring that all mandatory fields are completed and accurate.
• Ensure correct value for duty is reported based on invoice details and terms of sale. Establish correct value for duty and tariff treatment by selecting the correct keyword/HS code
• Contact Release Import Analyst or the client service team as required for missing documentation, information or instructions necessary to release a shipment. 
• Verify documentation for release conditions, compliance and rating compliance (e.g., free trade certificates).
• Research and respond to requests for information (ranges from BOL update to driver waiting) in a professional manner via phone or email in non-Air/Sea locations.
• Participate fully with other team members in the day-to-day operation of Release Operations.
• Perform other related duties as assigned by management. 
• Adhere to established policies and procedures.
•  

KNOWLEDGE & SKILLS

• Excellent oral and written communication and organizational skills
• Client Service oriented -- interpersonal skills with internal/external clients and coworkers
• Ability to handle large volumes and meet tight deadlines
• Attention to detail; organization, completeness and accuracy
• Good analytical skills with problem-solving ability
• Ability to make decisions and recommendations within authorized limitations
• Excellent time management skills
• Ability to present a professional image.
• Knowledge of Word and Excel software.
• Office equipment/machinery used: Personal computer and common business machines/software

WORK EXPERIENCE – MINIMUM REQUIRED

No experience required

EDUCATION

Required: High School/GED or equivalent

Preferred: Associates Degree or post-secondary education

CERTIFICATIONS DESCRIPTION

Working towards/or successful completion of the Certified Customs Specialists (CCS) designation with the Canadian Society of Customs Brokers (CSCB) or the National Customs Brokers & Forwarders Association of America (NCBFAA) is a requirement, if not already obtained.

Successful completion of the CCS examination is a mandatory requirement for further advancement.

COMPETENCIES

Business Acumen and Straight Talk

Customer First Focus

Inclusion and Collaboration

Leading and Developing

Agility

Accountability

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

For Canada: Livingston is an equal opportunity employer and committed to creating and sustaining an inclusive environment in which all individuals are treated with dignity, respect and one which reflects the diversity of the community in which we operate. Accommodations are available for applicants and employees with disabilities throughout the recruitment process. If you require accommodations for interviews or other meetings, please advise when submitting your application.

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