Job Description

About Us:
We’re a fast-growing, woman-owned supplier in the multifamily and hospitality construction industry . Our business thrives on long-term customer relationships and teamwork. We offer a fast-paced but supportive environment where your contributions directly impact our success.

What You’ll Do:
As a key member of our team, you’ll support sales and operations by ensuring customer orders and communications run smoothly. Your day will be a mix of order processing, customer support, and behind-the-scenes admin tasks that keep the sales team moving.

Key Responsibilities:

• Manage inbound customer inquiries and monitor high-volume email accounts.
• Process and track orders in QuickBooks with accuracy.
• Log and update customer interactions and follow-ups in HubSpot.
• Assist the sales team with quotes, shipments (including booking LTL freight), and customer service.
• Support walk-in customers and coordinate with operations/shipping as needed.
• Jump in to help with miscellaneous office tasks that keep everything running smoothly.

What We’re Looking For:

• 1–3 years of experience in sales support, order entry, admin, or customer service .
• Familiarity with QuickBooks and HubSpot preferred .
• Excellent written communication and strong attention to detail.
• Positive, professional attitude with the ability to prioritize in a fast-paced environment.
• Reliable, organized, and able to handle multiple tasks at once.

Bonus Points:

• Experience working with builders, contractors, or developers.
• Knowledge of plumbing or building products.

Why Join Us?

• Be part of a small, collaborative team where your work makes a real impact.
• Work directly with the company owner and gain hands-on B2B industry experience.
• Growth potential into sales, operations, or account management.

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