Salesforce System Administrator Job at Marine Credit Union, La Crosse, WI

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  • Marine Credit Union
  • La Crosse, WI

Job Description

Description

Position Summary: 

The Salesforce Administrator supports the configuration, maintenance, and improvement of our Salesforce platform. This entry-level role is ideal for someone with foundational Salesforce and nCino knowledge who is eager to grow their skills in a collaborative, agile environment. The Salesforce Administrator will work closely with business users, business analysts and senior system administrators to ensure the platform meets evolving business needs.

**This is a remote position in the Wisconsin area**

 

Key Responsibilities:

  • Conduct routine system audits and data cleanup to ensure data integrity
  • Support planning and execution of software upgrade processes
  • Serve as the first point of contact for end-user support related to Salesforce and nCino platforms 
  • Perform core administrative tasks for Salesforce and nCino, including user account and permission management, standard system configuration, and related maintenance activities 
  • Assist in managing data feeds and system integrations related to Salesforce 
  • Assist with development, testing, and deployment of new features and system enhancements 
  • Create and maintain comprehensive technical documentation for system configurations and operational processes. 
  • Collaborate with cross-functional teams to assess system capabilities and optimize business processes through tailored solutions. 
  • Provide support for initiatives led by the Project Management Department and other business units. 
  • Additional duties as assigned related to business needs.

 

Qualifications:
Education & Experience

  • Experience in the financial services or credit union industry preferred
  • 2-year associate degree with appropriate related experience required
  • College degree with major in Information Systems, Finance, Accounting, Economics or Business-related field or equivalent technical experience preferred 
  • 2+ years of financial institution or 4+ years of hands-on Salesforce experience
  • Familiarity with Scrum and Agile methodologies preferred

Certifications

  • Salesforce Administrator (preferred)

Skills & Competencies

  • General banking knowledge
  • Creative and analytical thinker with strong problem-solving skills
  • Ability to critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs
  • Proven ability to meet deadlines, manage multiple priorities, and navigate both lateral and upward communication effectively.
  • Exceptional verbal and written communication skills.
  • Skilled at communicating effectively across all levels of the organization.
  • Able to work independently as well as collaboratively within a team environment.
  • Self-confident, highly motivated, and driven to succeed.
  • Above average computer skills with knowledge of MS Word, Excel, Outlook Adobe and similar  

Job Tags

Remote work,

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